Frequently Asked Questions
Everything you need to know about Gear for Good.
What is the 'Del DĂa' collection?
Our Del DĂa products are one-of-a-kind items made from 100% repurposed fabric. The sewers have total creative control over the color combinations, meaning no two bags are exactly alike.
What is your return policy?
We offer free returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please note that final sale items are not eligible for return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your gear sooner.
Do you offer a warranty on your products?
Yes, we stand behind our gear with a 'Guaranteed for Good' lifetime warranty. If your product has a manufacturing defect, we will repair, replace, or provide store credit.
Are Cotopaxi products sustainably made?
Sustainability is at our core. We are a certified B Corp and prioritize using recycled, repurposed, or responsibly sourced materials throughout our entire supply chain.
How should I clean my Cotopaxi backpack?
We recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry your packs, as this can damage the technical fabrics and hardware.